RETURN & REFUND POLICY
Thank you for shopping at smartsgalaxystore.com. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [contact@email.com].
Exceptions
Some items are non-returnable and non-refundable:
Personalized items.
Perishable goods.
Downloadable software products.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We may require photographic evidence of the damage or defect to process your refund or replacement.
Cancellations
You may cancel an order within a certain timeframe after placing it, before it has been shipped. Once the order has been shipped, it cannot be cancelled. Please contact us as soon as possible if you need to cancel an order.
Exchanges
We do not offer exchanges. If you would like to exchange an item, you will need to return the original item and place a new order.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
By making a purchase on smartsgalaxystore.com, you acknowledge that you have read, understood, and agree to be bound by this Return and Refund Policy.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [contact@email.com].
Exceptions
Some items are non-returnable and non-refundable:
Personalized items.
Perishable goods.
Downloadable software products.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We may require photographic evidence of the damage or defect to process your refund or replacement.
Cancellations
You may cancel an order within a certain timeframe after placing it, before it has been shipped. Once the order has been shipped, it cannot be cancelled. Please contact us as soon as possible if you need to cancel an order.
Exchanges
We do not offer exchanges. If you would like to exchange an item, you will need to return the original item and place a new order.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
By making a purchase on smartsgalaxystore.com, you acknowledge that you have read, understood, and agree to be bound by this Return and Refund Policy.